You can find us at Head Spa London, 321 Caledonian Road, London, N1 1DR.

We are conveniently located just a 2–3 minute walk from Caledonian Road & Barnsbury Overground Station. Caledonian Road Underground Station on the Piccadilly line is also nearby, approximately a 10-minute walk from the salon.

Several local bus routes also serve the area, making us easily accessible by public transport.

Parking: We do not have dedicated parking at the salon. If you are driving, we recommend allowing extra time to find nearby street parking and checking local parking restrictions before your appointment.

Please aim to arrive 5–10 minutes before your appointment to allow yourself time to settle in and prepare for your experience.

If you arrive late, your treatment time may need to be shortened to ensure we can maintain the schedule for the following appointment. Please refer to our Booking Information for full details of our lateness policy.

If you are running late, please contact us as soon as possible so we can best accommodate your arrival.

If you arrive more than 15 minutes late, we may be unable to provide the full experience originally booked. Where possible, we will do our best to accommodate a shortened session; however, the full price of the original service will still apply.

Please refer to our Booking Information for full details of our lateness policy.

Appointments are non-refundable and cannot be cancelled once booked. However, appointments may be rescheduled with a minimum of 48 hours’ notice, subject to availability.

Rescheduling requests made with less than 48 hours’ notice may result in the loss of your deposit. Any appointment that is not rescheduled in accordance with our policy will be treated as a late cancellation.

We require at least 48 hours’ notice to reschedule an appointment. Requests made within the required notice period can be transferred to a new appointment, subject to availability.

Requests made with less than 48 hours’ notice may result in the loss of your deposit.

Please refer to our Booking Information for our full cancellation and rescheduling policy.

Our Standard Head Spa is a 1.5-hour experience focused on essential scalp and hair care combined with deep relaxation. It includes a soothing scalp massage, specialist Japanese Head Spa techniques and tools, a thorough double shampoo cleanse, conditioning treatment and a gentle rough-dry.

Our Signature Head Spa is a 2-hour immersive experience, offering a more extensive and restorative ritual. It includes a personalised consultation and scalp analysis, dry massage, scalp exfoliation, double cleansing, a deep-conditioning mask, steam, water therapy and a relaxing scalp, neck and shoulder massage, followed by a gentle rough-dry with no styling.

Yes. Specialist Japanese Head Spa tools are incorporated throughout your experience alongside hands-on massage techniques. These include a silicone scalp scrubber, scalp scraper, jade comb and electric scalp massager, each selected to complement the treatment by gently cleansing, stimulating and massaging the scalp.

The tools are an integral part of the Japanese Head Spa experience, working alongside manual techniques to enhance relaxation and provide a thorough, multi-sensory approach to scalp care.

Please do not wash your hair for 48 hours before your appointment. This allows us to assess your scalp in its natural state and provide a more personalised experience.

Before arriving, please ensure your hair is fully detangled and free from styling products. There is no need for any additional preparation — simply arrive and let us take care of the rest.

At the end of your experience, your hair will be gently rough-dried to remove excess moisture. We do not offer blow-drying, brushing or hair styling services, so please keep this in mind when planning your visit.

Our Head Spa treatments are suitable for most colour-treated and chemically treated hair. However, as the experience includes professional scalp cleansing and water-based treatments, freshly applied colour or toner may be affected, particularly when it has been applied recently.

If you have recently had your hair coloured, toned, chemically treated or received a keratin treatment, we recommend allowing sufficient time for the treatment to settle before booking your Head Spa.

If you are unsure whether your hair is suitable, please contact us before booking. Our team will be happy to advise you based on your recent hair treatments and individual needs.

If you have a sensitive scalp or a diagnosed scalp condition, please contact us before booking so we can advise whether a Head Spa is suitable for you.

If your scalp is particularly irritated, inflamed, broken or compromised, we may recommend postponing your appointment until the area has settled. This is to ensure your comfort and the suitability of the experience.

Please refer to our Booking Information for our full list of contraindications.

Unfortunately, we are unable to perform Head Spa treatments on hair extensions of any kind, braids, sew-ins or locs, as full access to the scalp is required for the experience.

If you wear extensions or a protective style, we recommend booking your Head Spa between refits or once the style has been removed, allowing your therapist to properly access and care for the scalp.

For ongoing scalp and hair care, we generally recommend having a Head Spa every 4–6 weeks. However, the ideal frequency can vary depending on your scalp, hair and individual needs.

Your therapist can advise you on a suitable routine following your treatment.

Absolutely. Our Head Spa experiences can be enjoyed with a friend, partner or family member. We offer duo experiences for two guests, and on selected days we can accommodate trio Head Spa bookings for three guests.

For trio bookings, please contact us by email or phone before booking so we can check availability and arrange your appointments.

Yes. All hair types and textures are welcome. Each experience is personalised to suit your individual scalp and hair needs, ensuring your treatment is both comfortable and tailored to you.

Our therapists take into consideration your hair type, texture and scalp condition when selecting the most appropriate products, techniques and specialist tools for your experience.

We recommend wearing comfortable clothing, as you will be lying down for much of your experience.

There is no need to bring anything with you. Simply arrive comfortable and ready to relax — we’ll take care of the rest.

Yes. We offer both e-gift vouchers and physical gift vouchers, making them a thoughtful gift for someone special.

All Head Spa London gift vouchers are valid for 6 months from the date of purchase. Physical gift vouchers can be collected from the salon, while e-gift vouchers are delivered digitally for convenient gifting.

No. Everything you need for your Head Spa experience is provided at the salon.

We recommend simply arriving in comfortable clothing, with your hair gently detangled and free from heavy styling products where possible. There is no need to bring anything else — just arrive ready to relax.

While our Head Spa treatments are suitable for many people, there are certain circumstances where a treatment may not be appropriate. These may include certain scalp conditions, open wounds, recent procedures, significant scalp irritation, certain medical conditions and other contraindications.

Please review our Booking Information and full list of contraindications before booking. If you are unsure whether a Head Spa is suitable for you, please contact us before making an appointment so we can advise you.